Mattress Firm Trumbull

Contact

4531 Main Street
Bridgeport, CT 06606

Hours

Today: 10:00 AM - 9:00 PM

Monday:

10:00 AM - 9:00 PM

Tuesday - Friday:

10:00 AM - 8:00 PM

Saturday:

10:00 AM - 9:00 PM

Sunday:

10:00 AM - 7:00 PM

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Reviews

Mattress Firm Trumbull

4531 Main Street Bridgeport, CT 06606

4.8

350 Reviews

Melissa Peters Profile Image

Melissa Peters

We had originally placed an order for a mattress for my mom on the Mattress Firm website, but because she didn't physically go in to the store and try it out first, it turned out to be too soft. I called the local Bridgeport store to see if we could return the mattress through the store and exchange it for a better fit or if we had to contact the main number through the website. The store sales representative Russel went out of his way to help us figure the whole thing out! He made a call to make sure the exchange could be done at the store then called us back with the details. That day we went right over to the store and Russel assisted us and was very helpful, friendly, and knowledgeable despite the fact that he was new and was just trained and just starting out at the store one week before. From start to finish it was a great experience. He wasn't like your typical sales person just trying to make a sale or talk you into buying a more expensive mattress. He helped us exchange the too soft mattress for a firmer mattress within our price range that was actually cheaper than the first mattress we were returning. He let my mom take her time laying on the different mattresses to ensure she would be happy with the one she chose. He even laid a mattress covering over the mattresses she tried because of our Covid fear! The experience was great and thankful we got someone so helpful and considerate as Russel!

2 months ago

susan perfetto Profile Image

susan perfetto

Tom , who helped us decide which mattress fit our needs, was pleasant , his customer service skills were above and beyond. And Russell. who helped us with the paper work, was also extremely pleasant and thoroughly explained to us about our new mattress and helped us set up a convenient delivery day and time. Both of these men went above and beyond to make our new mattress purchase an exceptional experience. Great job!

2 months ago

Debbie Santos Profile Image

Debbie Santos

We had wonderful service at the Trumbull store from Christina. She was very knowledgeable which was very important to us as my husband had five back surgeries. She showed us the matresses that would be best for both of us. She was honest with us about every aspect of our buying experience. Thank you Christina for your patience and honesty.

4 months ago

Jahaira Burns Profile Image

Jahaira Burns

We went in today 6/18 to look for a new mattress and the sales rep was very professional and straight to the point. He asked us about how we sleep, what position, sleep apnea, back pains and allergies and suggested the best mattress. We purchased the mattress and out the door we went. Very smooth and quick and we would recommend this location to anyone.

5 months ago

K P Profile Image

K P

5 stars for Russel and Derrick who were very attentive and helpful! I had a situation with my order, I can’t say what would have happened if I didn’t communicate with Russel he got me through the glitch. Thanks for great service.

in the last week

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