Mattress Firm Crossroads at Westport

Contact

905 Westport Road
Kansas City, MO 64111

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Crossroads at Westport

905 Westport Road Kansas City, MO 64111

4.8

257 Reviews

Harvey Gray JR Profile Image

Harvey Gray JR

After I entered the store, I was greeted by: Sebastian. He was very genuine, professional, respectful, knowledgeable, helpful and friendly! This was my first visit as well as my first cash transaction. I was looking for a twin mattress for my daybed and I didn't want to go cheap or too high. I couldn't use my debit card because I didn't have the funds in the account but I had sufficient funds on me. I also brought the measurements from my old mattress. I asked Sebastian if I could do a cash transaction with him and he said yes, but the payment amount must be exact because they don't keep cash at the location. Sebastian paid attention to what I was saying, took some mattresses down so I could try them out, he went into the computer system to compare their measurements to mine while I watched and there was only one or two inches difference. The original price was: $ 249.99, Sebastian gave me a Manager Approval Savings discount of: $ 25.00 and a Memorial Day Sale discount of: $ 62.50 so my cost including the sales tax of: $16.00 came to: $ 178.49 which is Awesome to me! After all of this, Sebastian and I setup a Delivery date which is Free for 5/21/22 ( Sat ), I had ridden my bike there on 5/14/22 ( Sat). He explained the Delivery process and it went exactly as he explained it, printed my receipt after I paid him and we shook hands and parted ways! The Delivery men were early, fast and friendly! I had a great Experience there and I highly recommend this store to consumers everywhere! Blessings!

6 months ago

Linsey Alcantara Profile Image

Linsey Alcantara

Visited Kansas City location with the intent to buy what I needed: mattress, box spring, and bed frame. Accomplished this in less than 5 minutes. Glad that the Associate didn't push with additional sales pitches and understood my exact purpose (in and out...nothing more). Quality of items are exactly what I paid for so, no complaints here!

3 months ago

Tayler Feldotto Profile Image

Tayler Feldotto

We shopped at the Westport location in Kansas City, and McKenna was so great! She was really knowledgeable and made our buying experience so easy. Would recommend her to anyone! Great experience.

3 months ago

Brandi Hawkins Profile Image

Brandi Hawkins

Matthew was super friendly! Love his energy. Great salesman. Showed me so many options and the way they all operate.

2 weeks ago

Ms kitty Profile Image

Ms kitty

Sales lady very friendly and well informed answered all my questions. The whole staff was friendly and not pushy. Didn't try to over sell.

in the last week

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