Mattress Firm North Crest Shopping Center

Contact

9711 Northlake Centre Parkway Suite A
Charlotte, NC 28216

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm North Crest Shopping Center

9711 Northlake Centre Parkway Suite A Charlotte, NC 28216

4.9

316 Reviews

JW Profile Image

JW

Leo helped me today. I had done some research on what I wanted prior to going in the store so I told him what I was looking for in my mattress. He was very personable, professional and knowledgeable. We discussed the mattress types I was interested in and tested them. He was patient as we went through each of them and once I decided, we set the delivery for tomorrow morning! I was happy to have it so soon. We also discussed sheets to keep me cool for the mattress and I purchased those as well. Grateful for his excellent service and the mattress shopping experience he provided.

4 months ago

Stephanie Neal Profile Image

Stephanie Neal

Kaleb was such a huge help today! He helped me narrow down the best mattress that would suit my sleeping habits, and his customer service was amazing! Thank you so much!

3 months ago

Marlene Sabino Profile Image

Marlene Sabino

Everything about our experience with North Crest Mattress Firm was A+ Our Sales Rep, Preston, knew his stuff and better yet explained it to us. Broke with us to work with other customers and then came back when we were ready with our decision. On our delivery day, the crew were on time and worked fast. We had an issue in that they could not take our platform as it was an adjustable. Not sure why but the rep in the store that day, Cromwell, was available to confirm the crew’s rejection but he did get Preston to help out with an answer for us. He confirmed we would get our money back that we paid for the removal. We have yet to return to the store to get the reimbursement but sure we will have no issue. (We had to pay someone $85 to take it out.) But again overall, A+

4 months ago

Evelyn Gates Profile Image

Evelyn Gates

It was a very Good experience and so easy. Noah, the agent made it that way. He , literally took the stress out of the shopping visit; he really helped me to easily discover the product I neeeded. He should be the employee of the year. Thank you

3 months ago

Anya A Profile Image

Anya A

Had a good experience with Noah. Very straight to the point and thorough. I had an idea of what I wanted and he walked me through some options. Overall good experience and will definitely recommend Noah. He knew his stuff.

2 months ago

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