Mattress Firm West Ashley Shoppes

Contact

946 Orleans Road Unit K
Charleston, SC 29407

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm West Ashley Shoppes

946 Orleans Road Unit K Charleston, SC 29407

4.9

214 Reviews

Elle Todd Profile Image

Elle Todd

Can’t say enough great things about Ben and the team at Mattress Firm. Had an unforeseen situation, but he handled it flawlessly. Will 100% purchase all future mattresses here! Ben had great customer service, he was friendly, honest and communication was easy. Job well done!

2 months ago

Angelica McNerny Profile Image

Angelica McNerny

Nicole was seriously the greatest. I came in looking for a full bed and she had me set up and out the door within 15 minutes and even offered me a discount to make sure I had what I needed at my price range. 10/10, would recommend. If you see Nicole, tell her Angus said hi!

3 months ago

Missy Ricker Profile Image

Missy Ricker

I was very pleased with the care and customer service by multiple sales reps who helped me over several days to investigate the best product for my needs. It started with Jimmy in the Goose Creek store who was responding to me via message through their website, and culminated with both Ben and Everett at the West Ashley Orleans Road location. All of the representatives were knowledgeable, helpful, and worked very hard to give me the fairest price available. I even had a great experience when going to the warehouse in North Charleston to do the pick up. Everyone through every step of the process was just as helpful and pleasant as they could be. I will definitely return to mattress firm for future shopping needs! 10-17-22 Today I returned to Mattress Firm to upgrade my mattresses for the new adjustable platform that I purchased in May. Once again the service was stellar. My sales rep today, “Mack”, was incredibly knowledgeable about all of the products, warranties, and guarantees. She really worked with me too find the best mattress to suit all of my needs. She was also very patient as I wasn’t quite ready to commit my first trip in. But when I returned to make the purchase she picked up right where we left off and I left as a very satisfied customer. Another great experience at Mattress Firm!

a month ago

Johnny Biker Profile Image

Johnny Biker

All perfect, great queen mattress for only $199 (!), mrs Elizabeth is very nice and professinal.

in the last week

SUSAN LOUIE Profile Image

SUSAN LOUIE

Ben was very personable and knowledgeable ! I was not convinced in getting the mattress there but he was very patience with us and point out facts on mattresses and was able to convinced us The mattress arrived in a few days and it is very comfortable ! We highly recommend Ben and Matrrss Firm !

3 weeks ago

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