Mattress Firm West Shaw 2

Contact

3230 West Shaw Ave
Fresno, CA 93711

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm West Shaw 2

3230 West Shaw Ave Fresno, CA 93711

4.9

372 Reviews

Gail Williams Profile Image

Gail Williams

I was provided with ultimate customer service. Very detailed, very knowledgeable and really cared about my needs and comfort. Took into consideration my budget or lack of😂. He multi tasked as other customers were coming in and was the only person on the floor. He handled us all without frustration, but with calmness and curiosity. Good job Chris. I would definitely recommend Chris. He was a wealth of information.

6 months ago

Karina Torres Profile Image

Karina Torres

I purchased a mattress and frame set for my mom back around Father's Day. Unfortunately it was too firm for her. I went in and Jose Luis was a big help. My mom was able to pick the mattress she liked. It was still under warranty and I only had to pay the difference and delivery/pickup of old mattress fee. It was so easy and excellent customer service.

3 months ago

Jessie Fanucchi Woods Profile Image

Jessie Fanucchi Woods

This place has really good customer service. The sales man named Chris helped us, and we are ultimately very happy with the mattresses we received. We did have a couple of issues with the wrong mattresses being delivered, but Chris made sure that everything was made right and handled in a professional and timely manner. Would go back to the store if ever in the market for a mattress again just based on the customer service we received. My only complaint would be that the adjustable base with a weight limit of 800 pounds seems very poorly built, makes a lot of noise, and seems like it takes a lot of effort to even get it moving. The bed has nowhere near the weight limit on it, but the adjustable base is still acting like there’s a thousand pounds on the bed. Even just making the slightest movement causes the adjustable base to make loud metal on metal noises. I plan on looking into the warranty on the base. Do your research before deciding on a base. Other then that 5 starts

5 months ago

Ellie SparkleSeed Profile Image

Ellie SparkleSeed

Robert was a wealth of knowledge. The store was extremely well kept. There were a lot of really nice mattresses to choose from. Nice, comfortable atmosphere. No pressure. It was a lovely experience. Thank you.

5 months ago

Eloy Daniel Profile Image

Eloy Daniel

My wife and I were lucky to deal with a great staff. Jose was thorough in reviewing all of the newer tech in the Tempur mattresses. Glad he was able to make the #$’s work.

2 months ago

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