Mattress Firm Hiram
Contact
5140 Jimmy Lee Smith Parkway
Hiram, GA 30141
Hours
Today: 10:00 AM - 8:00 PM
Monday - Saturday:
10:00 AM - 8:00 PM
Sunday:
10:00 AM - 6:00 PM

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Reviews
Mattress Firm Hiram
5140 Jimmy Lee Smith Parkway Hiram, GA 30141
Liz James
We had the best customer service experience that I have had in many years! Edward was professional yet personable, and he was knowledgeable yet relatable. I loved his attention to what my daughter shared about how she sleeps. He was very patient with my teenager and very attentive to our questions and concerns. I kept telling him that he made the whole experience painless and smooth. We never felt pressured by him with any sales pitch, which I appreciated tremendously. When I am in the market for our next mattress set, I plan to visit Edward at this Hiram location again! The service was absolutely stellar! Thank you, Edward!
2 months ago
Vicki Wynn
I want to thank William Couch at your Hiram Store for being such an awesome salesperson! First and foremost William was concerned with our needs and listened to all our complaints with our old mattress. He then made sure we were comfortable with our choice of new mattress. He wrote up our paperwork, explained everything about it, told us when we would recieve the mattress and we were on our way! Prior to coming in to Mattress Firm, we had visited one of your competitors. The salesman there shunned us and talked down to us because we wouldn't get the most expensive mattress he had! Thanks again William for such a pleasant buying experience. Our mattress has been delivered exactly when he said it would and we are thoroughly enjoying it!! Highly Recommended!!
4 months ago
Kenneth Bedford
My “Sleep Expert”, that’s what Mattress Firm calls the Sales Individual. Allowed us to ask as many questions about our sleep needs and what was most important. After queries, she suggested what I believe is my new journey to restful sleep. Barbera, in the Hiram store is a pro and made the financing process comfortable and acted with the highest level of integrity when I provided her with my financial information. I would highly recommend this store.
6 months ago
Cassandra Celeste
Charlie is AMAZING!!! Seriously, the best experience I’ve had shopping for anything. He was so nice, knowledgeable, not pushy at all and helped us get what we needed at a price point that worked best for us. Sincerely appreciate him!
a month ago
J’meni
Absolutely divine experience! William is an exceptional guide and made me and my daughter feel right at home. It is so easy to choose the right pieces when you have a seasoned and caring professional by your side. Thank you William Couch!!! ♥️
2 months ago
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