Mattress Firm Hiram

Contact

5140 Jimmy Lee Smith Parkway
Hiram, GA 30141

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Hiram

5140 Jimmy Lee Smith Parkway Hiram, GA 30141

4.8

301 Reviews

Liz James Profile Image

Liz James

We had the best customer service experience that I have had in many years! Edward was professional yet personable, and he was knowledgeable yet relatable. I loved his attention to what my daughter shared about how she sleeps. He was very patient with my teenager and very attentive to our questions and concerns. I kept telling him that he made the whole experience painless and smooth. We never felt pressured by him with any sales pitch, which I appreciated tremendously. When I am in the market for our next mattress set, I plan to visit Edward at this Hiram location again! The service was absolutely stellar! Thank you, Edward!

2 weeks ago

Vicki Wynn Profile Image

Vicki Wynn

I want to thank William Couch at your Hiram Store for being such an awesome salesperson! First and foremost William was concerned with our needs and listened to all our complaints with our old mattress. He then made sure we were comfortable with our choice of new mattress. He wrote up our paperwork, explained everything about it, told us when we would recieve the mattress and we were on our way! Prior to coming in to Mattress Firm, we had visited one of your competitors. The salesman there shunned us and talked down to us because we wouldn't get the most expensive mattress he had! Thanks again William for such a pleasant buying experience. Our mattress has been delivered exactly when he said it would and we are thoroughly enjoying it!! Highly Recommended!!

2 months ago

Kenneth Bedford Profile Image

Kenneth Bedford

My “Sleep Expert”, that’s what Mattress Firm calls the Sales Individual. Allowed us to ask as many questions about our sleep needs and what was most important. After queries, she suggested what I believe is my new journey to restful sleep. Barbera, in the Hiram store is a pro and made the financing process comfortable and acted with the highest level of integrity when I provided her with my financial information. I would highly recommend this store.

4 months ago

Lolita Jones Profile Image

Lolita Jones

Shane’s, my sales Representative was knowledgeable about all products and services. she provided excellent customer service. She made my experience wonderful! I definitely recommend her and this location to meet your mattress shopping needs!

4 months ago

Marcus Bryant Profile Image

Marcus Bryant

Great customer service from sleep expert Ms.Terry. She was patient and informative. She Took the time to help me understand what to look for in a mattress. I Learned a lot and once I was comfortable enough to understand how the whole process will be ,i leasted my first ever great quality queen size serta bed. I went in the store to kill time and thanks to Terry, I now have an amazing comfortable medium firm mattress n remote adjustable bed on the way to me. 🙏🏾

2 months ago

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