Mattress Firm Chicopee Crossing

Contact

474 Memorial Drive Suite A
Chicopee, MA 01020

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Chicopee Crossing

474 Memorial Drive Suite A Chicopee, MA 01020

4.8

231 Reviews

Brandon Gendron Profile Image

Brandon Gendron

Cody and Nicole are both invaluable assets to the Mattress Firm company. I went in with a budget and not only did Cody assist me in finding the perfect mattress but he respected my budget and did not push me into purchasing something out of my price range. I was so impressed with Cody’s level of customer service. As a former retail manager with a background in high volume sales and delivering key performance indicators I can easily recognize someone with talent. Cody possesses a natural ability to be both a salesperson and an empathic human. He listened to my concerns and worked with me to get the perfect mattress. I was mainly helped by Cody but wanted to also acknowledge Nicole’s incredible service. She always had a smile on her face. Nicole and Cody both made the store an incredibly welcoming place. I would not hesitate to recommend this location to my many friends and family as I know they’d be in the best hands when making a decision in regards to their sleep which is so personal and important to all of us! I also wanted to point out that initially my delivery date was unavailable but Cody went above and beyond to ensure I get my mattress on my move in date. He called me the day after my purchase and was able to confirm delivery on my desired date. The level of service provided by Cody matched and exceeded even that of luxury retail.

3 months ago

Lisa Larocque Profile Image

Lisa Larocque

The sales lady that helped me was Super friendly and helpful. I needed a Queen Size matress platform and when I called she checked stock and had one readily available for pick up. When I got to the store she had it waiting for me and checked me out asap...even helped me get it to the door and explained how to set it up. She really was terrific!!

a month ago

suzanne chartier Profile Image

suzanne chartier

Nicole was very knowledgeable and very pleasant. She took her time to listen to my needs and was very patient while I tried several different mattresses. I positively recommend Mattress Firm at Chicopee Crossing!

3 weeks ago

Josh F Profile Image

Josh F

Phenomenal service! Cody knew his stuff and was able to guide me to not only a mattress that suited my needs, but also was affordable. Would recommend this location to anyone in search of a new mattress!

6 months ago

Dyann Sechi Profile Image

Dyann Sechi

I reached a Sales person named Cody, and I was ready to order after his help and kindness yet professional. It makes a difference when we take time to actually show sincere concern, no pressure sales. Thank you!

4 months ago

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