Mattress Firm Polaris Parkway

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1141 Polaris Parkway
Columbus, OH 43240

Hours

Today: 9:00 AM - 9:00 PM

Monday - Saturday:

9:00 AM - 9:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Polaris Parkway

1141 Polaris Parkway Columbus, OH 43240

4.9

631 Reviews

Ashley Thompson Profile Image

Ashley Thompson

Husband and I definitely needed a new bed and Mattress Firm did not disappoint. Ty at the Polaris Store was amazing! He was very helpful finding us a great quality adjustable bed and mattress (with all the bells and whistles) within our budget. No pressure, easy going, and knowledgeable.

6 months ago

Jeana Howard Profile Image

Jeana Howard

James was simply amazing! He went above and beyond. I called his location in need of bed frames this evening. Initially I only wanted a Queen size, but after his explanation of the frame I purchased two. One frame was at another location, but I honestly didn’t mind traveling because James was so informative and helpful. This was my first purchase with Mattress Firm, however I will definitely return to purchase future bedding needs. James even loaded the box into my truck. He is amazing. If you want that “old school, back in the day” superior service go see James at Mattress Firm Polaris Parkway. Thank you James!!

a month ago

Jen Kiko Profile Image

Jen Kiko

Everyone should be so lucky to get a custom, personalized mattress shopping experience like we just had. We walked in super late (like half hr from closing) and Jeremy was super helpful to guide us through finding what we wanted, how we sleep, issues with sleep, so that we could narrow our search quickly to 3-4 diff mattresses instead of a show room of 40 beds. He was patient and answered our many questions, and had tons of research based answers as well as personal experience to help us. He ended up staying an extra hr to help us locate the one we wanted and get it all set up with delivery. I felt like we walked in totally novice and left w a ton of knowledge / confidence about what we chose. Thanks Jeremy for your patience with us and helping us with this purchase (it can be so overwhelming!)

6 months ago

Ben Vaughan Profile Image

Ben Vaughan

Customer service was excellent and the products (mattresses, bed frames, pillows, mattress covers, etc.) are top quality. The manager also worked to get me coupons so I saved money and got a good deal on my purchase. I would recommend Mattress Firm Polaris Parkway to anyone who wants a very high quality bed and excellent customer service.

a month ago

Charlie Stobaugh Profile Image

Charlie Stobaugh

We had a great experience working with James in trying to find a new mattress. He listened to all of our wants and needs in a new mattress. He never tried to force us out of our price range! And was incredibly knowledgeable!

a month ago

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Nearby Stores

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(614) 785-4986

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