Mattress Firm The Shops of Forest Hill

Contact

9245 US Highway 72 Suite 1
Germantown, TN 38138

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm The Shops of Forest Hill

9245 US Highway 72 Suite 1 Germantown, TN 38138

4.9

162 Reviews

Sarah Sparks Profile Image

Sarah Sparks

Trevor at this Forest Hill store was fantastic! I called first thing this morning needing to urgently buy and pick up a box spring for my king bed so that I could sleep on my new bed and mattress tonight and he got me sorted! Didn’t have the exact model I was looking for but found the next best thing and got me a good deal! Was able to buy and pick up within the hour! The warehouse was given the heads up we were on the way and they were great as well! Trevor was super friendly and helpful and I really appreciated his help today! My bed looks amazing! Thank you!! 😊

4 months ago

Frank Knocker Profile Image

Frank Knocker

Christine was awesome! Before we started testing out mattresses, she explained the differences between the types of mattresses (coil, hybrid, foam), the different comfort levels (plush, medium, firm), and how the types and comfort levels are recommended for different sleep positions so that my S/O and I could choose which mattresses would be best for us to try. She gave both of us the same type of pillow so we could properly lay on the mattresses to get a feel of them. Then she let us test while she stepped away for a few minutes which was nice because it can be awkward having someone hover nearby while you’re trying to pretend sleep. When we finally bought the mattress she made sure we had everything we needed and mentioned putting in certain notes for the delivery people that she picked up on while we were mattress testing. We upgraded from a queen mattress to a king, and Christine made a potentially overwhelming experience easy by being informative and attentive, without being overbearing.

2 months ago

Emily Bambridge Profile Image

Emily Bambridge

Absolutely amazing experience. Will was super helpful! He helped me find the perfect mattress and asked a ton of questions to figure out the right one. I did not feel pressured to get a specific brand like so many other mattress stores do. They just wanted to make sure I got a good mattress which I did.

4 months ago

Lisa Higgins Profile Image

Lisa Higgins

Tandy was awesome. Best mattress shopping experience we have ever had. She’s knowledgeable without being pushy, and listened to what we shared to help us find the perfect mattress. Even gave us tips on adjusting the bed to help with back pain. Highly recommend!!

2 months ago

Carrie Harris Profile Image

Carrie Harris

Diamond did an excellent job in helping me select the mattress that was just right for my needs. She point out all the features of each mattress. She was a true professional. She carefully explained the warranty and other features of the purchase. Great experience!

2 months ago

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