Mattress Firm Providence Road

Contact

8046 Providence Road Suite A
Charlotte, NC 28277

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Providence Road

8046 Providence Road Suite A Charlotte, NC 28277

4.9

251 Reviews

Tsz-Ming Chow Profile Image

Tsz-Ming Chow

I had been sleeping on the same mattress for 20 years. It got to a point that I would simply roll to the left side of the mattress, and I just dealt with it until...well I couldn't stand it anymore. Shopping at Mattress Firm was a breeze. The sales manager Sam was very easy to work with. He was very pleasant, transparent and efficient with the process. I think I was in the store for 20 minutes and I got set up for a new mattress! The delivery and setup were seamless. I was given a 2-hour window the evening prior and they arrived when they said they would then set up and threw away my old mattress. Please note the cost of them throwing away an old mattress is an extra $100. I was also grateful they deliver on Sundays as most of us work during the week. They delivered exactly what they promised. My only surprise was I had to spend nearly $2000 on a full-size mattress and pillow. While my mattress is certainly comfortable (to me in any case), it is not even one of the fancier ones that mold into your body or adjustable. But, as you can infer from reading, the last time I had bought a mattress was 20 years ago, so I probably just didn't even realize the price of getting a regular mattress is so high these days. I guess in this less forgiving world with raging inflation, we need to be prepared to shell out what still seems to me a large amount of money for basic life necessities.

3 months ago

Timothy Shinn Profile Image

Timothy Shinn

I urgently needed a replacement frame and they certainly filled the bill. I don't recall the gentleman's name, but his service and attention were outstanding. The price I paid was competitive compared to Amazon and the quality seems high.

4 months ago

Sharon Drake Profile Image

Sharon Drake

I had an excellent experience at this location. The salesmen were very informative, knew their products well, and never resorted to pressure selling. I’m very excited to experience a whole new level of sleep! I highly recommend stopping by this location if you’re in the market for a new mattress.

a month ago

Sarah Rogers Profile Image

Sarah Rogers

Very positive experience at the Aboretum store off Providence. Jorge was incredibly easy to work with and was incredibly knowledgeable. Would highly recommend working with Jorge!

2 months ago

Ana Diaz Profile Image

Ana Diaz

Wonderful experience! Jorge was able to throughly help us decide the best base option and pillows for us we are very satisfied with our purchase!

2 months ago

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