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Mattress Firm White Oak Crossing

Contact

7085 White Oak Road
Garner, NC 27529

Hours

Today: 9:00 AM - 8:00 PM

Monday - Saturday:

9:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm White Oak Crossing

7085 White Oak Road Garner, NC 27529

4.8

532 Reviews

Cameron Simmons Profile Image

Cameron Simmons

Leon (Sales Manager) provided us a more than stellar experience when working with my wife and I today. The opportunity to try each mattress for comfort was beneficial. We settled on a Stearns & Foster mattress at a great sales price.

a week ago

Celeste Mukoyama Profile Image

Celeste Mukoyama

So I have to update my review only on the issue of the mattress. I bought the sterns and Foster hybrid because I was told it was good for people who have hip problems. It's helped some with my hip problems what it has not done is help with my lower back problems, It is killing my lower back literally can hardly get up in the middle of the night to go to the bathroom. So that being said if you're looking for something if you're a side sleeper and you have hip problems this might work for you. But be prepared to possibly have horrible back issues. Have bought a few mattress from the store in Apex. Always been satisfied. Went to white oak this time because I moved and was amazed at service that Gayle provided. Not only is she very experienced and knowledgeable but probably one of the nicest people I have ever met. Unfortunately I had a glitch which was my fault but I went back there the next morning and Gayle and Leon 100% made everything right. Unfortunately I have to mention check their new guidelines because they're not the same as they were in the past, they now charge a 10% restocking fee and a redelivery fee which when you buy a $4,000 mattress that's a lot of money. I did not find out till afterwards had I gone to Ashley's they do 100 days exchange no restocking fee no redelivery fee and their prices were definitely about the same. If you want a good experience with very knowledgeable friendly people 100% suggest you go to the White oak location. I'm sure after reading this you're going where is this review going is it five stars is it not five stars it's 100% five stars due to the staff at mattress firm I would not give five stars for the issue of the new restocking fee delivery fees because basically now I do have a mattress that is killing me and I can't exchange it even though they were great about the last situation that I had so it's very frustrating and very confusing and I apologize for that.

2 months ago

chris grant Profile Image

chris grant

The store is well stocked with various brands and price ranges. Gayle the sales person is very knowledgeable and friendly was glad to have her as my sales person. Iam glad we chose to purchase our mattress here. I would recommend going here if you are in the market for a mattress and make sure you ask for Gayle.

3 months ago

Jexsilenny McKenzie Profile Image

Jexsilenny McKenzie

Amazing customer service at this location. David was super helpful and knowledgeable and I can’t wait to experience better sleep with my new mattress. Dave and Mike were also great!

a month ago

gregory galloway Profile Image

gregory galloway

Gayle was extremely informative and friendly. She took the time to help us select the right mattress for us. I will definitely shop here again when I need my next mattress.

a month ago

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