Mattress Firm Steinway Street

Contact

3059 Steinway Street
Astoria, NY 11103

Hours

Today: 10:00 AM - 9:00 PM

Monday - Saturday:

10:00 AM - 9:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Steinway Street

3059 Steinway Street Astoria, NY 11103

4.9

589 Reviews

Mark Donohoe (MarqueIV) Profile Image

Mark Donohoe (MarqueIV)

Steven Slate is Really great! Sounds almost like a chant, but that still fits considering how happy I am with the service and attention to detail Steven showed me. When I went in, I knew I wanted to try a Purple mattress, but that's about all I knew. I had **tons** of questions and started peppering him with them immediately. Not only was Steven able to answer all my questions, but he did so in a way that felt personal and relatable, all while never once making me feel like it was 'too much'. It was even more than that. I have a platform bed that I really wanted to use an adjustable frame with, but this required me literally sawing out parts of the platform to work with it, and this required knowing exact measurements of where the legs were, how high it was, what the clearances were, etc. I sent Steven an email saying 'I know this is a lot to ask, but could you measure these for me?' Not only did he do so, but even drew it out so it was very clear where all the measurements were. As a result, my purchase worked out even better than I expected as you can see from the attached photos. Simply put, Steven and Mattress Firm Steinway made me feel incredibly welcome and clearly went above and beyond to make sure what I got wasn't just what I needed, but what I wanted as well. I **highly** recommend this store, and Steven in particular. If you do go, tell him Mark says hi!

11 months ago

ThePraderetwins Profile Image

ThePraderetwins

Josh was extremely personable ands helpful. As a first time apartment renter, I was looking for something good and affordable! He assured me that he had some in stock and also made me feel comfortable in purchasing something less than average of an actual price of a mattress! It took no less than 15min to get exactly what I wanted! Would recommend when coming in, to speak to josh! Very welcoming and overall the service was great!

3 months ago

Douglas Goodhart Profile Image

Douglas Goodhart

Great service! Steven was very knowledgeable, fun and laid back. I didn’t feel any “salesman” pressure from him at any point. Really great experience. We got a great mattress and it was on sale. 2 thumbs up.

6 months ago

Jasmin Hovey Profile Image

Jasmin Hovey

I had a great experience here, staff was very personable and helpful. I came in on labor day around 1PM. I got a great deal on my mattress, and the guy helping me (I think his name was Steven or Tyler) went above and beyond. Thank you for the great customer service.

4 months ago

Krystal Menezes Profile Image

Krystal Menezes

I came in looking for a mattress topper and Eric was extremely helpful and knowledgeable. He knew everything about all the mattresses and knew what I needed based on my description. He was super friendly and was very patient. I had a very pleasant experience with what could have been a stressful shopping trip!

2 months ago

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