Mattress Firm Crystal Lake

Contact

4801 Northwest Highway
Crystal Lake, IL 60014

(815) 459-1290

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Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Crystal Lake

4801 Northwest Highway Crystal Lake, IL 60014

4.7

311 Reviews

Patrick D

Just got the best customer service in recent (and distant) memory from Michaela. Trying to track down a specific set of sheets before my new bed arrives. Made a few calls & figured I'd end up going the Amazon route. Not only did Michaela look throughout the store, check the computer for other stores but she also beat Amazon's service & had me taken care of in MINUTES. When I thanked her she expressed to me that she loves her job. Bravo Michaela, you lead by example in representing your company. I will be a returning customer.

a month ago

Henrietta Adamowski

Steve was amazing, helped us choose a mattress and a adjustable frame , ended up staying till after 9pm when they closed at 8 pm. Went up and beyond for us! Best costumer service I've seen in a long time! Will never shop anywhere else again!

a month ago

Mike Hunter

It has been many years since the last time we purchased a mattress and definitely had sticker shock. Beyond the prices, Mattress Firm had tremendous selection and Emmanuel was very knowledgeable and helpful providing excellent information without pressure to purchase. We will receive our products soon and have a 4 month trial period to see if the price matches our expectations. We have high hopes for our purchase.

2 weeks ago

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