Mattress Firm Festival at Pasadena

Contact

8125 Ritchie Highway Suite E
Pasadena, MD 21122

Hours

Today: 10:00 AM - 9:00 PM

Monday - Saturday:

10:00 AM - 9:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Festival at Pasadena

8125 Ritchie Highway Suite E Pasadena, MD 21122

4.8

314 Reviews

Deborah Fonseca-neal Profile Image

Deborah Fonseca-neal

I had such a refreshing experience at the Mattress Firm located in, Pasadena Maryland on Ritchie Highway. The sales professionals was very knowledgeable. In addition, she took her time to understand my personal needs for a new mattress as well as my health. She was warm and you can tell that she generally cared about the purchase that I was going to be making. I took a few days to think about my purchase and when I decided to come back into the store I called to advise the sales professional that I had made up my mind and was going to be returning. Since I was not able to arrive until later in the evening her shift was going to be over. She advised me of this but told me I would be well taken care of. Once I arrived later that evening, I was met by the most kind and patient gentleman. He answered my additional questions and walked me through my entire purchase. I seriously cannot remember ever having such a peaceful buying experience EVER! If I had to think about one thing that made me feel that way I truly believe it was the fact that I did not feel rushed and at the same time both sales professionals were genuinely kind. I did not feel that they were just there to make a sale and perhaps a commission. Let’s face it a mattress is an investment in your overall health!!!

6 months ago

Ashley Rubilotta Profile Image

Ashley Rubilotta

Tony was prompt in greeting us as we entered the store. We had done research about possible mattresses before arrival, so we had an idea of what we wanted to try out. He was happy to assist us and supportive in helping us figure out our final decision. While finalizing details of the sale, Tony explained everything thoroughly. He ensured we were satisfied before finalizing the purchase and invited us to call him with any further questions. Tony was helpful, not overbearing, and a pleasure to talk to as well. We will be recommending Mattress Firm to friends for their future mattress needs.

a week ago

Alex Spigel Profile Image

Alex Spigel

I had a great experience purchasing a mattress from Gary. From the moment I walked in he was very courteous and helpful when making a very overwhelming decision. We talked about what was important for us in a mattress as well as the value in getting a few additional items versus having to run around and trying to find the “cheapest” option. Cheap isn’t always better. I felt really comfortable with my purchase and look forward to continuing to get my mattress’s from Gary at mattress firm. Thanks again for the great service.

6 months ago

April Odendahl Profile Image

April Odendahl

Mr. Tony Bakshi greeted me as soon as I walked in the door. I already had a "Purple" Mattress (which are so comfortable and cool) so I wasn't there shopping for a mattress at all. I am a pediatric occupational therapist and came into the store to ask a favor for my special needs children who have sensory concerns. You see, when I purchased my purple mattress they gave me 2 small ( hand size) sample pieces of the " Purple " mattress which felt cool, squishy, flexible and sturdy at the same time. I shared them with my children and they loved them. I actually stopped by to ask if Mr. Tony had any extra samples he could share for my special needs children. Without hesitation he made his way to the back and returned with a handful of samples for my kids. Wow, how thoughtful and kind! Thank you Mr. Tony for helping me help our special needs Community. April

6 months ago

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