Mattress Firm South Boulevard
Contact
2317 South Boulevard
Charlotte, NC 28203
Hours
Today: 10:00 AM - 8:00 PM
Monday - Saturday:
10:00 AM - 8:00 PM
Sunday:
10:00 AM - 6:00 PM

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Reviews
Mattress Firm South Boulevard
2317 South Boulevard Charlotte, NC 28203
A Google User
We had a wonderful experience with Jim at Mattress Firm! He made the experience of looking for a mattress pressure free and fun. He made sure to stay with mattresses in our price range and was honest about quality. He was personable throughout our visit and helped us find a mattress that we ended up purchasing! We will definitely go back again for future purchases :)
5 months ago
Maggie
Had a great experience here. Right as my partner and I walked in, we were welcomed by Jim. He was kind and attentive as he listened to our specific needs for a new mattress. He was informative and very helpful to say the least. The delivery was seamless, timely and professional. What I appreciate most, was the personal hand-written thank you card that we received from Jim afterwords. I found this to be sincere and just good business. You don’t see many people do this these days and it’s the type of service that goes above and beyond. We need more people like Jim! I highly recommend you get your mattress here. We are so so happy.
2 months ago
Simone Harris
Jim Downey deserves 100 stars. He was absolutely amazing, he is very professional, knowledgeable, patient and transparent. I walked into Mattress Firm on South Blvd without any idea of what type of mattress to get. Jim was able to tell me everything to looked for when purchasing a mattress, and from there I was able to purchased the best mattress ever! He wasn't pushy, he allowed me to make my decision based on the information provided! Keep up the amazing work Jim! Delivery was on time and smooth. I highly recommend Mattress Firm on South Blvd if you are in search of a new mattress!
3 months ago
Heather Dziurka
You don’t have too many businesses that give you service with a personal touch in today’s world. I can honestly say, though, that this place is different. Not only did Jim give us exceptional customer service while we were selecting a mattress to purchase, that service continued even after. Jon helped us make adjustments to our delivery. What I love the most is the personal written Thank You card that was sent to us in the mail! Thank you for the great experience!
7 months ago
Desiree Ferrell
Excellent service from Jim and John! Jim was wonderful, personable and (most importantly) honest throughout the sales process. We gave him a budget and he recommended mattresses without any pressure to scale up. John was amazing getting us a delivery the next day and the delivery itself went smoothly. 20/10 would recommend for your mattress and bedding needs
8 months ago
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