Mattress Firm Northampton Crossings
Contact
3760 Easton Nazareth Highway Northampton Crossings
Easton, PA 18045
Hours
Today: 10:00 AM - 8:00 PM
Monday - Saturday:
10:00 AM - 8:00 PM
Sunday:
10:00 AM - 6:00 PM

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Reviews
Mattress Firm Northampton Crossings
3760 Easton Nazareth Highway Northampton Crossings Easton, PA 18045
Britt P
This was quite an interesting shopping trip. When we arrived at the store, we noticed customers and the Mattress Firm employee standing outside. Come to find out, the door had been locked, so we decided to wait for it to be remotely opened. After maybe 15-20 minutes of waiting, we offered to bring Steve, the employee, to a nearby store to get another set of keys, only to return and find the doors had now been manually locked. We were able to enter through the back, after driving around the store, and had actually helped other customers around to the back of the store, since it would have been a pretty long hike to walk. I’m sure most people wouldn’t think to rate this experience so high after the challenges we were faced with just to shop, but Steve was a champ. The entire time this ensued, he remained beyond calm, polite, and extremely helpful. In fact, we spent a lot of time engaging in conversation that didn’t even pertain to our purchase simply because of his friendly demeanor. We walked out of there more than pleased with our purchase, excited for our new mattress (which could have been delivered THE NEXT DAY if we opted for that) and fully prepared to purchase from them again very soon, as my daughter needs an upgraded mattress. Might sound a bit silly, but we walked in looking for a mattress and left with a whole lot more. Steve, you’re the man! 😊
7 months ago
Michael Catucci
Tom O'Neil is the best! He makes you feel like family and is very knowledgeable when it comes to mattresses/frames and matching your specific needs. We did not feel rushed and he answered every question we had. My wife and I are very glad we decided to try Mattress Firm. The early Black Friday prices saved us a ton of money and we can't wait to sleep in our new mattress and adjustable bed! Make sure you see Tom, he is the sleep expert!
4 months ago
Brooke Sales
Great assortment and better service! We had the pleasure of working with Tom O’Neil today. plot twist, he knows my father in law and I’ve known his brother’s family for years. Such a small world. Tom was informative and helped us find the mattress we were looking for within our budget. would definitely purchase another mattress from this location, and would recommend everyone go see Tom for assistance!
5 months ago
Christopher Schimmel
Our sleep expert aka sales rep Anthony Luque was wonderful. He was knowledgeable and engaging. We had shopped around a bit before finding him and we are able to say waiting was worth it. Got us the best price and the best experience. We will be back in the future when we are ready to replace some of our other beds in the house.
a month ago
Jackeline Cascante
Had a great experience in testing out and learning about the many different mattress options. Tom was extremely helpful and patient and was able to answer all my questions. He made great suggestions that allowed me to stay within my budget while still getting all the perks I was looking for!
4 months ago
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