Mattress Firm Clearance Center Hixson

Contact

5505 Highway 153
Hixson, TN 37343

Hours

Today: 10:00 AM - 6:00 PM

Monday - Saturday:

10:00 AM - 9:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Clearance Center Hixson

5505 Highway 153 Hixson, TN 37343

4.8

398 Reviews

Paula Russ Profile Image

Paula Russ

We had a wonderful experience with Mattress Firm from start to finish. It started with a phone call with Sandy who was wonderful and gave us all the information we needed. We met Marsha at the store the next day who was very kind considerate and professional. She sold us what we wanted and more which we are very happy with because it adds to a great bed set. The delivery gentlemen were also wonderful. Andre, I think, and his assistant were very cordial and professional. They set everything up just the way we wanted it. We are very happy with this whole experience from start to finish.

4 months ago

Denise Evans Profile Image

Denise Evans

Walked in needing a new mattress. We were met by Marsha, a very friendly and helpful lady. Marsha helped us find the perfect mattress. She didn’t try to rush us or sell us the most expensive mattress. She made sure we happy and satisfied with the mattress we chose. She even had to stay a little passed closing but we never once felt rushed or pushed out the door. Wonderful experience!!!!

a month ago

Jasmynn Profile Image

Jasmynn

My experience was amazing however, I think it’s important the sales rep give both options when it comes to delivery. I was taken to the most expensive mattresses to begin with which is fine, because I know it’s a sales tactic. I don’t like wasting people time, so I’m telling you upfront what’s my budget, and you still take me to mattresses over my budget? Fine. She was very nice and patient. I would’ve given my experience 5 stars, but I came home and ordered a box spring online because I couldn’t decide if I wanted one at the time I purchased my mattress in store. I noticed there is a FREE delivery called silver delivery. They only deliver to your front door. Gold delivery install and dispose your old mattress. I am new in town with a new apartment (which I’ve told the sales rep at the beginning). I DON’T need gold delivery. Me at the time, I didn’t realize they offered free delivery, so when I saw it on my receipt, I just assumed it was the delivery fee. She didn’t offer free delivery and automatically applied an extra $100 to my bill which I think was very scamming like. That’s my only bad part of my experience is that she adding unnecessary fees to people’s order without informing them of other options. I am now needing to cancel my gold delivery, and if they do not let me, I will cancel the entire order and get my mattress elsewhere.

2 months ago

Crystal R. Profile Image

Crystal R.

Marsha Is the bomb!!! Love her and can’t wait for my mattress to arrive!! She is super friendly and knowledgeable. Helped me to the fullest on my search for the best hybrid mattress to fit my needs. Also helped me pick out a few accessories to enjoy my new mattress to the fullest extent. Thanks so much.

3 months ago

Mary Terry Profile Image

Mary Terry

Marsha at the Hixson TN store was absolutely amazing in every way! Her willingness to help and patience with us and all of our questions was hands down! We purchased yesterday, 3/30 and Delivery will be tomorrow, 4/1. Can’t wait to get mattress and then I’ll provide feedback on delivery and the mattress itself. As of now, we won’t shop elsewhere ever again for a mattress.

2 months ago

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