Mattress Firm Fry Road

Contact

19969 Katy Freeway
Houston, TX 77094

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Fry Road

19969 Katy Freeway Houston, TX 77094

4.9

292 Reviews

Jay T Profile Image

Jay T

Shopping at mattress firm was a pleasant experience for me. Joe greeted me with a warm welcome ( superb customer service) and listened to my needs. He shared multiple options and guided me to pick the product that worked best for me. I was please with his knowledge and having the ability to test out the products. Money well spent and there was an option to purchase a warranty. I will return for future purchases.

a month ago

Joyce Roach Profile Image

Joyce Roach

Joe helped me find exactly the frame I needed. I didn’t buy that day but called and spoke to David.( Two days later- Joe had a day off) I told him where the bed was at in the store and he texted Joe to ensure he knew the one I spoke with Joe about. David then sent me a text so I could pay on line, I thought I had completed the form but I missed something! David ask me to fill it out again because he didn’t have a confirmation of it yet, after I resent it he returned my call to let me know he had received confirmation ! David was receiving other calls while on the phone with me but was so respectful and reassured me he would make sure Joe got credit for my purchase! Teamwork for sure! Almost 5 calls between David and I ! Awesome service! Delivery was 2 days later with great service , respectfully put covers over shoes before entering our home! They were quick and had my frame ready to go and put my mattress on it, and left within 15 minutes! So polite and cared about where I wanted it set up and I’m so very thankful for this experience !

5 months ago

Jun Li Profile Image

Jun Li

Great experience finding an extra firm mattress. David was very helpful. He really went above and beyond to make sure that we find the perfect mattress we wanted. Although they did not have the mattress in stock, he helped us to find a perfect match and arranged it to be delivered in just 2 days. Thank you, David!

4 months ago

Betty Poe Profile Image

Betty Poe

My sales person Joseph Ingram was phenomenal. My friend and I came in late on a Friday night little did we know that it was closing time and he was about to leave. He gave us kindness and informative information. We didn't realize that he was to close an hour ago. When we left I told my friend I was coming back the next day to purchase and that I didn't want to go anywhere else. It was a one and done experience for me and my friend who also purchased.

2 months ago

Earlean Sanders Profile Image

Earlean Sanders

Joseph Ingram was a great salesperson. He went over & above to take care of me. Customer service was superb. He is very personable. I will definitely recommend Mattress Firm & Joe to family and friends

2 months ago

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