Mattress Firm Polo Towne

Contact

2100 Dallas Parkway Suite 122
Plano, TX 75093

Hours

Today: 10:00 AM - 6:00 PM

Monday - Saturday:

9:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Polo Towne

2100 Dallas Parkway Suite 122 Plano, TX 75093

4.9

430 Reviews

Mila V Profile Image

Mila V

We went there today to find a king size mattress and we had many questions around the options we had. Mark, the store manager is the best at what he does! He is very friendly, knowledgeable and not pushy to force you into making a decision. He took his time to show us around, answer our questions and listen to our needs. He also worked out a great deal for us, so we ended up buying from him (once again after several other mattresses). We have visited other locations and we like this place by far the most. Thank you, Mark for being so kind and considerate in helping us make this buy. Thanks for tolerating us and our two toddlers running around while we visited the store. All the best!

a week ago

Kellen Isaac Profile Image

Kellen Isaac

This was a great experience for me. I ended up purchasing a mattress, pillows, sheets, protector etc. this was actually the first time I didn’t feel like I was just being sold the most expensive thing in the store. The salesperson that helped me was Mica! She was amazing and completely worked with me from start to finish. She even bared with me as I took a couple hours to pick which bed I wanted. She made great recommendations and wasn’t pushy one bit about anything. I am super happy with my overall experience at this location and with Mica! Thanks again!

5 months ago

Diane Collins Profile Image

Diane Collins

Walked into the store, not knowing what to even request, needed a mattress for a Murphy Bed. Mica knew exactly what was needed, assisted with trying a few and comparing qualities. When I returned to the store with my daughter to try the mattress out, Jacob assisted us and was such a great help, we ended up buying 2 mattresses! Friendly, professional, attentive to our needs, and very accommodating to our situation...both clerks were excellent. I highly recommend shopping there and my daughter may even be replacing her mattress with their product. Thank you Mica and Jacob!.

5 months ago

Vanessa Jenkins Profile Image

Vanessa Jenkins

I want to start off by apologizing to the manager Mark. My initial low stars was unfair to him. He’s absolutely professional, amazing and personable. He deserves 10 stars. I was upset that my order wasn’t in stock. I had to stop and remember in the real world things happen. It’s nobody’s fault that there’s technology, and too many people caught in the middle. Maybe the world would be a better place if more people like me acknowledged their shortcomings. We’ve become such angry people, with this technology, and it serves no purpose. Mattress Firm remedied the issue and delivered my mattress today, 10/14/22. I’m actually pleased with the gel/memory foam mattress. It’s my second time purchasing from them. I recommend them 100%.

a month ago

Daniel Ramos Profile Image

Daniel Ramos

I had an awesome experience at Mattress Firm. Jacob was absolutely great and provided me with so many options. I walked in without not really having much to go on but Jacob was able to guide me through and set up everything I needed. They made me feel welcomed from the moment I walked in, highly recommend this place!

4 months ago

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