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Mattress Firm Auburn

Contact

1540 Industry Drive Southwest Building B
Auburn, WA 98001

Hours

Today: 10:00 AM - 6:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Auburn

1540 Industry Drive Southwest Building B Auburn, WA 98001

4.9

757 Reviews

James Nichols Profile Image

James Nichols

I am writing this review not only because our experience was amazing but it didn’t start that way, but got quickly resolved. Me and my wife came into the store looking for another quality mattress. Because before we ended up at mattress firm, we tried Sleep Number and had a horrible experience with the sales associate, the delivery, and the equipment all having issues. So after a couple of months, we decided to send back or sleep number mattress and try Mattress Firm. When we came into the store, we were greeted by Gerardo. He didn’t speak to us as if he was a sales person, he spoke to us like he was our friend and he only wanted what’s best for us. Because of the busy holiday weekend when we are purchasing our new set up, we ran into a little problem with the delivery date having to be pushed back. I won’t go into specifics, but he made it his mission to make sure that we were taking care of 100% and going above and beyond and out of his way to help us with the situation. As big of a story, there is to tell about our Sleep Number experience….. the focus of this review is to let anyone reading it know how dedicated this person is to making sure his customers are taken care of. Just as easy as it was to walk into the store and look for a mattress, we ended up getting something we wanted that was more than affordable, and we also made a very good friend in the end. Me and my wife and Gerardo still stay in touch because he is a very honest and positive person, and that’s the type of people we enjoy having our lives. I recommend this store and Gerardo to everyone with a good heart.

a week ago

Sylvie Briske Profile Image

Sylvie Briske

I had a wonderful experience. came in with my partner looking to invest in a quality mattress after sleeping on mattresses from a box for years. Christina was our sales person. she was nice, knowledgeable and had a calming demeanor. She took us around to try out different styles of mattress and explained all the perks and material of the beds. She listened to our concerns and we found the perfect match! We lucked out and came during the Labor Day sale and also snagged two amazing pillows and mattress cover with a great warranty. Thanks Christina so much for your help! You made this experience a breeze.

4 weeks ago

Shaun Cochran Profile Image

Shaun Cochran

I recently made a purchase here with Gerard and was met with great care and diligence in helping us select the right mattress for our needs. We had a budget to stick to and I feel we got the most bang for our buck by far! I will recommend this store and Gerard to anyone looking to get some good sleep on a new bed!

2 weeks ago

Givelle Lamano Profile Image

Givelle Lamano

Madisen is the best. She has integrity and cares more about providing information that making a sale. She took her time and providing us information and answered all of our questions, and we had a lot. We probably took up double the time that she normally spend on a customer, but it was clear she cared more about making sure we made the right purchase. Highly recommend going to this place for a mattress and ask her specifically.

2 weeks ago

L M (jun19inf) Profile Image

L M (jun19inf)

Amazing service. Very professional with an amazing positive attitude. Very knowledgeable as well. Great experience overall!! Alyssa, Trey, and Kumar were outstanding. Honestly, promote these people because they deserve it. Super happy with my purchase all because these great people. Thank you!!

3 months ago

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