Stores
WA
Silverdale
3299 Northwest Randall Way

Mattress Firm Silverdale II

Contact

3299 Northwest Randall Way Suite 113
Silverdale, WA 98383

(360) 692-1288

Directions Text Us

Hours

Today: 9:00 AM - 8:00 PM

Monday - Saturday:

9:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Silverdale II

3299 Northwest Randall Way Suite 113 Silverdale, WA 98383

4.9

326 Reviews

Robert Henderson

Updated 1-29-2023 increasing from 1 to 5 stars Originally I posted a 1 star review on Google after having commutation problems with the sales staff that left me and my wife feeling taken advantage of. I chose to remove this initial review on my own as it exceeded the maximum number of characters allowed by Google. In short I was sold a bed frame I did not need based on the word of one of the sales staff. Penny the store manager reached out to me today about my initial review. Penny was quick to address all of my concerns and was sincerely apologetic. Penny addressed all of my concerns and cleared up the multiple levels of failure I experienced. Penny was generous enough to refund my bed frame and offer to come pick up my old box spring. Penny's phone call went a long way to make my concerns feel heard, understood and resolved. While I did encounter some setbacks from my initial shopping experience, after talking to Penny I will be giving Mattress Firm another chance the next I need a new mattress. I am now a happy customer sleeping on a very comfortable new mattress. I am getting a better nights sleep and experiencing less back pain. Thank you Penny!

a month ago

Lynda Shipley

This store is clean and well lit. It feels spacious but has a nice inventory. The sales staff is friendly without being overbearing. Penny is very knowledgeable. I let her know what I was looking for and she showed me models that hit all the points. She was not pushy. She was kind and patient. I would definitely recommend this store.

6 months ago

Benjamin Landry

Me when I walked in: "I'm not in a buying position today, just looking." I definitely bought one. Haha $600 off the mattress, free adjustable base, and some awesome bamboo sheets for a discount. Great stuff! Penny did a great job!

5 months ago

Kendra Bartush

Had a wonderful experience with an associate named Penny this evening. She met our mattress needs without a pushy sales tactic. I appreciated her professionalism. I would recommend Mattress Firm to a friend.

2 months ago

Anna Skey

Penny is amazing! She quickly showed us a mattress for 60% off that was perfect. She was thoughtful, attentive, and helped in every way she could to make this a great experience. Will be recommending!

7 months ago

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