Mattress Firm Hilo — Bed & Mattress Store Hilo HI
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Franchise Owned Clearance Center New & Clearance Showroom 708 Kanoelehua Blvd Hilo, HI, 96720
Hours
Mon-Sat
10:00am- 8:00pm
Sun
10:00am- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Hilo | Beds & Mattresses Store Hilo HI 96720

WHAT SETS US APART

At Mattress Firm’s locations in Hilo, HI, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Hilo, HI, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Hilo is rated 4.6 out of 5 by 25.
Rated 5 out of 5 by from Excellent Customer Service I called Sleep Train yesterday and spoke to Alan inquiring about an iComfort bed. He answered my questions and invited me to come down to the store and gave me the store hours. My husband and I decided to go to the store at 12 noon the next day when it opened. We were greeted by Alan. He gave excellent customer service and answered all of our questions. We ended up buying a Tempurpedic bed with all of the bells and whistles. We were very happy with our purchase and the service that we got from Alan. He really worked hard for us and we appreciate all the time that he took for us. We will definitely share our experience and product with our friends and family.
Date published: 2016-06-27
Rated 5 out of 5 by from Wonderful customer service Our experience at sleep train here in Hilo was excellent. We went in to look for a bed for my mom and with the help of sales rep. Alan it made our decision easier. Although we did not purchase bed on the day we went there, it was good to know that we were welcomed back when our decision was made. What made it more special was that, on the day our minds were made up, we went to sleep train and it was Alan's day off but just so happened he was there at store. So he actually took the time to get our purchase stated and finished. Alan had shown us how dedicated he is to his job as well as his customers.
Date published: 2016-04-18
Rated 5 out of 5 by from Beyond awesome service? My Husband and I went in on a Saturday night it was about 7:30pm and sleep train closes at 8:00pm. We met up with the sales person Alan Ventura, who was very knowledgeable. He stayed with us past his closing time, we were having a hard time choosing between two beds and with his expertise and awesome attitude we finally were able to choose one and purchase. He realized that night after we left that he forgot to tell us about something else and called us the very next day. I headed down and met with him again! Awesome customer service Alan, Thank you so much for all of your help!!
Date published: 2016-10-24
Rated 5 out of 5 by from Good deal and good service! We were shopping for a new mattress and decided to stop into several mattress stores. We did buy from the former Americas mattress now sleep train before, so we knew they had a big variety of beds. Walked into the Hilo store, and Alan helped us right away and helped point out the best deals on the specific type of mattress we were looking for. He helped us get a great deal on two beds. Walked out a happy customer, totally recommend this place.
Date published: 2016-06-05
Rated 1 out of 5 by from Terrible Customer Service My premium mattress and adjustable base was delivered today and when I was done assembling it I realized it was missing a bracket that keeps the mattress from sliding off the base. So I went down to the store that same afternoon to get the missing bracket. The store manager was very unhelpful and refused to give me the missing part off of the showroom display. I ended up wasting an hour of my time at the store and still no replacement bracket. I eventually told the store manager to deliver a new base. Now her delivery dept. has to come and pickup the base with the missing part and drop off the new one. This makes no sense. All she had to do was give me the missing bracket. I will not be returning to Mattress firm for future purchases.
Date published: 2018-10-10
Rated 5 out of 5 by from Awesome Service and Experience My wife and I wanted to purchase an adjustable bed so we went to sleep train in Hilo and spoke with the salesman named Allen. He was extremely helpful and knowledgeable. He assisted us in finding the right bed and mattress and got us financed. All in all it was a great great experience. I highly recommend Sleep Train and Allen to anyone looking for a bed and the price was awesome
Date published: 2016-11-23
Rated 5 out of 5 by from Superb from start to finish Alan welcomed us warmly from the moment we walked through the door. He didn't push any particular bed but instead had us compare different ones until we found the one that fit us. He was friendly, personable and let us make decisions at our own pace. I will definitely be coming back for my next bed.
Date published: 2016-07-29
Rated 5 out of 5 by from Our welcome to Hilo Newly arrived in Hilo, a good bed was a priority. Alan in the Hilo store was a perfect example of what great customer service is all about. He is completely knowledgeable about all products and expresses sincere understanding of his customers' needs. We truly appreciate his service!
Date published: 2016-09-20
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