Mattress Firm Back Bay — Bed & Mattress Store Boston MA
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Franchise Owned Clearance Center New & Clearance Showroom 811 Boylston St Boston, MA, 02116
Hours
Mon-Sat
10:00am- 9:00pm
Sun
11:00am- 7:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Back Bay | Beds & Mattresses Store Boston MA 02116

WHAT SETS US APART

At Mattress Firm’s locations in Boston, MA, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Boston, MA, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Back Bay is rated 4.7 out of 5 by 45.
Rated 5 out of 5 by from Excellent Service I bought a mattress from Back Bay store two week ago. I thought it will be OK but realized that it is too soft for me. I contacted the store (called several times) and went there two times to exchange and identify the mattress that is a bit firm. I must say that their store manager (Jack Rocaberte) is just an awesome guy! He was so helpful (both the times I went there and called several times) and helped me choose a much better mattress for me. He is very professional and have comprehensive knowledge of mattresses. Overall, mattress firm has a good range of mattresses (both comfort and price range) to choose from.
Date published: 2018-08-03
Rated 5 out of 5 by from Completely satisfied! I bought a mattress on Saturday and had it delivered yesterday. Mark, my salesman, was knowledgeable and personable; Romeo, my delivery guy, was pleasant and did an incredible job manhandling it up the tough set of stairs in my building. I couldn't ask for a more satisfying experience. Thank you so much!
Date published: 2017-02-02
Rated 5 out of 5 by from Great experience! Was dreading mattress shopping for our new weekend home; went to a few other furniture stores and found a broad array of experiences from minimal knowledge to over the top pressure. From the moment Maxine De Olvieira greeted us at the Boylston Street store, it was clear this was going to be different. She immediately showed she heard what we were looking for and efficiently showed us options to narrow down to what we ordered. Mattresses were all just delivered and they are perfect. From start to finish a great experience!
Date published: 2018-02-07
Rated 5 out of 5 by from Fantastic Exerience I just bought my first mattress at this location and I couldn’t have been happier with my experience. Aldo provided me with excellent customer service. I honestly wasn’t sure what I wanted. Aldo was completely okay with that and made sure I knew all my options. I originally had doubts about what promotion would be better. After purchasing my mattress, I sat in the message chair and Aldo came by with all the calculations to ensure I got the best deal. Couldn’t be happier!
Date published: 2018-07-07
Rated 5 out of 5 by from Thank You, Maxine! My husband and I went to the Boston Back Bay location and worked with Maxine to get a new California King mattress. She was incredibly helpful, and very transparent on pricing & value. She helped us get great deals on pillows and sheets too, and went above and beyond to sort out a shipment issue on our sheet set. I called her last minute before our delivery to frantically add a few boxsprings to our order, and she handled it seamlessly. Thank you, Maxine!!
Date published: 2018-02-08
Rated 5 out of 5 by from GO SEE JACK ROCABERTE! I had an amazing experience with Jack Rocaberte, the store manager at the Mattress Firm on Boylston Street in Boston. There is a large selection of mattresses there, and Jack went through a thorough process to find the perfect one for me and my budget! He was extremely knowledgeable and I didn't feel pressured at all. If you are in the market for a mattress, do yourself a favor and go see Jack!
Date published: 2018-06-30
Rated 5 out of 5 by from Completely satisfied;Professional;Knowledgeable I have had my mattress for less than a week and i have zero complaints whatsoever. i went to the store on my walk home from the gym. I had been dreading mattress shopping as i had bought a mattress in 10yrs. Jack Rocaberte the sales associate was very kind and attentive. He asked what i was looking for and got started. He had me try the main types of mattresses while assessing how i fit on them. Once we had an idea of the comfort we then went over price points. I appreciated that he was forcing me into anything but explained everything meticulously while understanding my needs. Jack was very professional, patient with me and i most certainly have nothad such good customer service in a long time. I definitely learned a few things about mattresses. If you're ever in that store, ask for Jack. I don't typically write reviews but the great customer service and professionalism that Jack provided needed to be acknowledged.
Date published: 2018-06-20
Rated 5 out of 5 by from Replacing Mattress Was Just Like Butter - Smooth I had a mattress delivered from the company in November and found that it was not as firm as I believed it would be. I went into the Boylston Street Boston store on Saturday evening and tried the style of mattress that I had ordered and confirmed that it was indeed the mattress I had hoped for. The manager scheduled me for a no hassle replacement. - within 120 days
Date published: 2018-02-18
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