Mattress Firm Westfield — Bed & Mattress Store Westfield MA
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Franchise Owned Clearance Center New & Clearance Showroom 613 E Main St Westfield, MA, 01085
Hours
Mon-Sat
10:00am- 9:00pm
Sun
11:00am- 7:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Westfield | Beds & Mattresses Store Westfield MA 01085

WHAT SETS US APART

At Mattress Firm’s locations in Westfield, MA, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Westfield, MA, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Westfield is rated 4.6 out of 5 by 68.
Rated 5 out of 5 by from Great service and product We were in the store on Saturday afternoon and had our new bed on Monday. Not sure if the service or the quality of the new adjustable bed and mattress impressed us more. We weren't going to actually buy for a few months but the great price sold us immediately.
Date published: 2017-02-25
Rated 2 out of 5 by from Promises didn't pan out Salesman Michael was great and knowledgeable and price matched. My issues came after I had paid for the mattress. I was told I would be called when the mattress was available in-store for pick up (which was 10 days after purchase). I followed up on day 10 to check the status, and was told delivery would be the next day and I would be called when it was ready to go. Nobody called me on day 11. I called once again on day 12 and was told the mattress had arrived the day prior. When I asked the customer service rep why no one called to let me know, his response was, "well I was on vacation so I don't know". Displeased with the customer service after transaction and the lack of communication. Would have recommended to a friend on first impression, but not anymore.
Date published: 2017-09-15
Rated 5 out of 5 by from Great Experience I couldn't be more pleased with the whole experience of buying a mattress from Mattress Firm in Westfield, MA. The young man (I can't remember his name) who sold it to me was very helpful and patient, and went above and beyond to help me determine what I really wanted. Delivery was confirmed for the very next day, and it went like clockwork - right on time with very pleasant men who were obviously experienced with delivery and set-up. I only wish I could recognize the salesperson by name.
Date published: 2018-04-17
Rated 5 out of 5 by from No pressure sales. Great delivery! I'm not getting paid in any way to write this. The sales staff left me alone for an hour while I tested mattresses. I was so slow, they didnt mind. No pressure at all. Then they found lots of closeout bargains for me to choose from, about 60% less than marked sale price (floor models and returned trials) cause I was on a budget but wanted quality. Delivery in the rain - they brought their own doormat to wipe their feet before entering the house, then put on hospital booties!! Never seen that!
Date published: 2017-11-24
Rated 1 out of 5 by from Poor Issue of condition noticed when unwrapping at home. Brought to attention of the associate who sold the mattress and manager in store the next day. No one seemed to care or have the authority to remedy the situation at the store level. Very disappointing and frustrating. We'll go elsewhere in the future.
Date published: 2018-12-10
Rated 5 out of 5 by from Great service from start to finish The salesman at the Westfield location was very nice, patient, and explained everything well. The mattress was delivered the next day and the delivery guys were great. They were quick and didn't leave a mess. I received a call the night before with my 2 hour delivery window and then an automated call and a call from the driver about 20-30 minutes before it arrived. It came about an hour early which was very nice.
Date published: 2016-11-02
Rated 1 out of 5 by from never going back Would not let me return a box spring i bought the same day I was trying to return it. Gave attitude as soon as i mentioned the word return. Called me back and said I could not get my money back but could give it back only if i wanted to give it back and buy the one that costs more. Horrible. Never heard of a place where we I couldn’t return something within a reasonable time, especially the same day.
Date published: 2018-01-03
Rated 5 out of 5 by from Melissa rocked! Melissa McCormick, generally from the Greenfield location was quick to greet me, honest, knowledgeable, personable, and made me feel very comfortable while working with me. She helped me through payment options and explained the information in layman's terms. I would definitely recommend Mattress Firm based on my interaction with Melissa.
Date published: 2017-10-15
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