Mattress Firm West Springfield — Bed & Mattress Store West Springfield MA
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Franchise Owned Clearance Center New & Clearance Showroom 935 Riverdale St D-100West Springfield, MA, 01089
Hours
Sat
10:00am- 8:00pm
Sun
11:00am- 7:00pm
Mon
10:00am- 8:00pm
Tue
10:00am- 8:00pm
Wed
9:00am- 6:00pm
Thu Closed
Fri
8:00am- 9:00pm
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YouTube
Twitter

This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm West Springfield | Beds & Mattresses Store West Springfield MA 01089

WHAT SETS US APART

At Mattress Firm’s locations in West Springfield, MA, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in West Springfield, MA, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm West Springfield is rated 4.5 out of 5 by 57.
Rated 5 out of 5 by from Great experience at Mattress Firm Our salesperson was exceptional. He said he's not really a salesperson type but he did a great job. I felt no pressure and he willingly showed me options. He was perceptive enough to know we didn't have a whole lot of money and steered us in a direction that was quite affordable. I plan on telling as many people as I can about our positive experience with him. Also there was another salesman in the showroom at the same time and he made a point to talk with us as well, confirming our decision to purchase the bed we wanted.
Date published: 2018-11-14
Rated 4 out of 5 by from Great service at the store but deliver is horrible The people at the store are more than helpful, it was a really wonderful experience. But delivery left much to be desired. I was originally given a 6 hour window and told that I would get an automated call before 6pm the day before to narrow that down to a 2 hour window. 6pm came and went and no call. Finally at almost 8 pm, I get the call with a time frame from 5:45pm - 7:45 pm. I waited and AGAIN 7:45pm came and went and no delivery. I get a call AFTER the delivery window saying its going to be another 15-20 minutes. AGAIN the time window passes (its over a half hour PAST my time now) and they finally show up.
Date published: 2016-08-15
Rated 3 out of 5 by from Good deal. Delivery sucks I was happy with the sales person, very friendly and knowledgeable. Delivery was rough to say the least. The delivery people never introduced themselves first off. Then they Brought in the new mattress and when making a corner they knocked off a picture frame in which shattered but they kept working and never said one word about it as I quickly tried to clean up the broken glass on the floor. They set everything up great and then on the way out they dragged my old box spring across my new bambo hard wood floors and put a good amount of scratches across the path which they slide the box spring. Of course they did not say anything and just left .
Date published: 2017-12-07
Rated 5 out of 5 by from Great mattress and great service! I recently bought an iComfort Blue Touch 100 MediumFirm mattress, Queen size, with boxspring, and I had a really great experience. I worked with the Assistant Store Manager, Tim, who was very friendly and a great salesperson. He helped me find the right mattress, and wasn't high pressure at all. My experience with delivery was great too. There was a snowstorm on my chosen delivery date, so I was rescheduled, but they fit my delivery in the next day at the same time. The "red carpet" service was good, and delivery was a quick affair. The mattress itself has been great, very comfortable, especially for a side-sleeper coming from a firm mattress. I highly recommend Mattress Firm, Tim, and the iComfort Blue Touch!
Date published: 2018-03-16
Rated 5 out of 5 by from Outstanding service! Rep worked tirelessly to get me what I was looking for in terms of product as well as delivery. Offered me an exceptional price and didn't hesitate to spend a great deal of time figuring out what our needs were and making sure that we 100% were happy with what we chose. Highly recommend this gentleman. The process took a long time, which was not his fault at all, and he remained friendly and engaging. Made calls to supervisors when we encountered issues and got it resolved promptly. Fantastic, fantastic experience. If I had more thumbs, I'd give him one hundred thumbs up.
Date published: 2018-02-25
Rated 5 out of 5 by from Excellent Service I had visited 3 competitors before I stopped in at Mattress Firm. There I found excellent and knowledgeable service from Steve B. He spent considerable time explaining the various selections, taking into consideration my circumstances . NO pressure at all to buy. (I did check with the Better Bus Bureau in advance). Delivery was prompt, with plenty of advance notice of the timing. All in all it was a 5 star experience!! I've told my friends, and family and will continue to do so. The Sealy mattress itself it a winner - no more shoulder or hip pain....none!!
Date published: 2016-09-16
Rated 5 out of 5 by from Thanks Vince! My boyfriend and I are moving, and were in the market for a new mattress. To put it nicely we are not the easiest people to please, because we are particular and know what we like. After looking at many of the surrounding stores, we decided to check out Mattress Firm. First impression was: "wow that's a lot of mattresses!" We were helped immediately, and were able to find exactly what we were looking for! Vince patiently showed us several styles and firmness levels to get us the perfect mattress! Overall our experience here was awesome! Definitely recommend!
Date published: 2017-03-22
Rated 1 out of 5 by from Waited for nothing Had to go look for store mgr/employee after standing in empty showroom fornow10 minutes. Bought a mattress protector here with my mattress in order to "not void the warranty". The protector came with a lifetime warranty. When the protector failed after only three years, I went back to the store where I purchased it from orgiginaly. I was told they just sell the product the warranty is through the manufacturer. Guess they don't stand behind the products they sell. Do a web search and you will see the same.
Date published: 2018-07-28
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