Mattress Firm Crossroads at Westport — Bed & Mattress Store Kansas City MO
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Franchise Owned Clearance Center New & Clearance Showroom 905 Westport Rd Kansas City, MO, 64111
Hours
Mon-Sat
10:00am- 8:00pm
Sun
12:00pm- 6:00pm
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This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Crossroads at Westport | Beds & Mattresses Store Kansas City MO 64111

WHAT SETS US APART

At Mattress Firm’s locations in Kansas City, MO, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in Kansas City, MO, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Crossroads at Westport is rated 4.7 out of 5 by 93.
Rated 5 out of 5 by from Great management team with exceptional service I purchased an Atmos mattress with some defects that was delivered 3 days before the 4th of July. After contacting the store, Matt, the store manager was extremely quick in solving the issue. After telling him I would be gone on vacation until Sunday, he then set me up with a delivery time that would coordinate with my arrival back home. My new mattress was then delivered by a helpful delivery team who made sure everything was fine with the mattresses before they left. I was extremely impressed by their friendly employees, management team and customer service. I will definitely be purchasing my next mattress from Mattress Firm.. No questions asked!
Date published: 2015-07-07
Rated 5 out of 5 by from In case the printer doesn't work.... The employee at Matress Firm was very helpful. When attempting to purchase a matress, I didn't know what to look for. The employee showed many different kinds of hard and soft top matresses until I found the one I liked. When writing up the ticket, he assured me that I would take home a printed receipt. Little did I know that the printer wouldn't work. So, he assured me that my email address would be available so I could print the receipt ticket on line. He apologized and told me not to worry, that as long as I had the receipt, I could come to any Matress firm and update, cancel, or do whatever I had to do. Thanks Matress Fimr.
Date published: 2017-08-29
Rated 5 out of 5 by from John was such a pleasure to work with! Today I purchased my first mattress with help from John Schneider and He was an absolute pleasure to work with. John helped me find the perfect mattress for me and concluded that I didn't need the extra perk of a raising bed with the frame I already purchased. He also surmised that I needed the smaller box spring with the frame I already purchased. He explained the financing part in the simplest of terms and made sure I understood completely what I was signing up for before I signed anything. If I ever need another mattress I would love to work with John again. You're very lucky to have such a great man employed at your store.
Date published: 2017-02-17
Rated 2 out of 5 by from A CHALLENGING EXPERIENCE... I very recently bought a full size mattress and box springs/foundation from MattressFirm. The delivery man came to my door with full size mattress and a queen size box springs. Looking at the paper work we discovered that our sales person had ordered just that. What were we to do? That was the challenge. After a lot of thought, we decided to keep the mattress and to use our existing foundation. This was not the end result we expected. Refusing the box springs meant a call to the store, a negation of our warranty, and a two week wait for the refund. All in all, this was not a good experience and we are disappointed that our initial order was incorrectly submitted
Date published: 2016-09-11
Rated 1 out of 5 by from Horrible. Horrible horrible It took me almost one year from the time I placed a warranty claim until I was able to get it satisfied. I contacted customer service 6 times after the representative came to my home and acknowledged that I had a valid claim. I never received a response from Customer service ..When I was finally able to track down a phone number for customer service , I was able to get some satisfaction Of course then I had to deal with two ripped box springs, missed delivery dates. Etc I would never recommend this company .
Date published: 2016-01-23
Rated 2 out of 5 by from My Experience with Mattress Firm They were ok but i think the sales associate was a bit ..shall I say....hungry for a sale... .the lower priced mattresses were lined up along the wall......i ended up spending right at a 1,000 dollars......sales associate didn't even have anything to say about the lower priced mattresses except that they were only good for short term use......will never stop at mattress firm again.....way overpriced....
Date published: 2018-04-15
Rated 5 out of 5 by from Amazing customer service I went in on Tuesday the 5th Craig was amazing. Talked tip him on the phone before going in asked him some questions he answered very truthfully ( appreciated). When i arrived he knew who i was had me lady on each of the beds w talked about which they were as described. Like being on the floor even for being plush. So i told him our issues he had me lady on could more found one i feel in love with. Haven't got it yet will next jusr because the one i wanted was out of stock had to reorder. Thank you Craig for being truthful and amazing.
Date published: 2017-09-07
Rated 3 out of 5 by from Service Salesman was nice. Actual process of purchase and delivery was less than pleasant. Purchase and finance process took extremely long and many calls made back and forth to either correct or complete the process. Both pieces of our bed were delivered on different days. We were told numerous of times we could just cancel our purchase if we didn't want to wait for delivery of second part of bed despite telling salesman we wanted to keep our purchase. We are beyond happy with our choice and appreciate the good deal.
Date published: 2016-12-01
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