Mattress Firm Lexington Ave Downtown — Bed & Mattress Store New York NY
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Franchise Owned Clearance Center New & Clearance Showroom 192 Lexington Ave New York, NY, 10016
Hours
Mon-Sat
10:00am- 9:00pm
Sun
11:00am- 7:00pm
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Twitter

This store accepts donations

How do we stack up?

Mattress Firm LogoGallery Furniture LogoRooms To Go LogoMattress 1 Logo

# of Houston Locations

Over 100 Houston Locations

3 Houston Locations

4 Houston Locations

100 Houston Locations

Comfort Guarantee

120 Night Sleep Happy Guarantee

90 Days

48 Hours after Delivery

180 Days

Mattress Selection

108

27

56

63

Delivery

Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.

Same day within 100 miles of Houston location. 6 Hour Delivery Window.

$49.99 Delivery

Free Delivery

 

Mattress Firm Logo
  • # of Houston Locations: Over 100 Houston Locations
  • Comfort Guarantee: 120 Night Sleep Happy Guarantee
  • Mattress Selection: 108
  • Delivery: Offer 3 ways to get it delivered to give you choice, convenience and satisfaction. Order before 3pm and get it delivered SAME DAY. 3 Hour Delivery Window.
Gallery Furniture Logo
  • # of Houston Locations: 3 Houston Locations
  • Comfort Guarantee: 90 Days
  • Mattress Selection: 27
  • Delivery: Same day within 100 miles of Houston location. 6 Hour Delivery Window.
Rooms To Go Logo
  • # of Houston Locations: 4 Houston Locations
  • Comfort Guarantee: 48 Hours after Delivery
  • Mattress Selection: 56
  • Delivery: $49.99 Delivery
Mattress 1 Logo
  • # of Houston Locations: 100 Houston Locations
  • Comfort Guarantee: 180 Days
  • Mattress Selection: 63
  • Delivery: Free Delivery
About

Mattress Firm Lexington Ave Downtown | Beds & Mattresses Store New York NY 10016

WHAT SETS US APART

At Mattress Firm’s locations in New York, NY, you won’t believe how far your budget stretches.

As America’s favorite neighborhood mattress store, we started as a handful of mattress stores more than 30 years ago in Houston and have since evolved into the nation’s largest mattress retailer. No matter what your sleep style is, we’ll always have your back, side and stomach, and we won’t rest easy until you do.

OUR BEDS & MATTRESSES

We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help. Everybody and every body is different. So, at Mattress Firm locations in New York, NY, we carry a variety of brands and construction types, ranging from traditional innerspring to hi-tech hybrids and memory foam from brands you love, like Sleepy’s, tulo, Beautyrest, Serta and more.

OUR PROMISES

120 Night Sleep Trial

We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.

120 Night Low Price Guarantee

We’re making a promise to help you sleep easier. We’ll beat any price on comparable mattresses, even ones you buy from us, for up to 120 nights. Just show us, and we’ll refund you.

A Convenient Delivery

We have delivery options that fit your schedule. We offer same-day delivery on some orders, which rolls out the red carpet upon arrival. Or maybe you’d like the simplest shipping method—our bed in a box options—that literally bring your mattress to your doorstep. We have something that conveniently fits your schedule.

Reviews
Mattress Firm Lexington Ave Downtown is rated 4.7 out of 5 by 49.
Rated 5 out of 5 by from Great service by a fantastic staff The newly opened MattressFirm on Lexington is a bright and inviting bed center. So glad that I stopped in to check out beds before buying something on line. Better to actually lay down & try out a bed before making such a purchase. They offer a wide array of different types/brands of beds and a well educated staff. I was lucky to be connected with TK, a very friendly and knowledgeable Sales Manager. She intelligently and logically guided me through the mattress maze. If you are in the market for a bed, do yourself a favor and check them out. There's a good chance that you will be very happy with the choice of mattress and the price.
Date published: 2018-02-25
Rated 5 out of 5 by from Exceptional Service I walked in this week in the hopes to find a mattress. I had been to another location before but did not have luck. When I walked in I was greeted by Robert who asked if I needed help and when I said yes, he asked me a few general sleep questions. After that he proceeded to show me a few options and let me take my time during the decision process. I ended up purchasing a mattress, adjustable frame, and pillows, and could not be happier with my experience! Robert is truly a professional, remembered helping my parents in the past (which I thought was amazing), and genuinely cared about helping me find the right fit. This location is amazing and Robert is the best!
Date published: 2018-08-29
Rated 2 out of 5 by from Would Not Recommend In-store experience was fine. Product was too expensive and not very comfortable. Found a better and cheaper option online with free delivery. Return experience has been MISERABLE. The fact that the bed frame is not included in the return was conveniently omitted, and I paid to have the product I do not want delivered and then paid AGAIN to get it returned. On top of that I can't return the bed frame so I'm now out a lot of money to find out that I do not like your product. Would not recommend
Date published: 2017-08-31
Rated 5 out of 5 by from New Mattress The service we received from the representative in the store was outstanding. She quickly recognized our needs and focused immediately on mattress solutions to our particular problems. Delivery was efficient and much quicker than expected, involving installation of a mechanism to relevate the head and foot of the mattress. We are very happy and the new raising mechanism, which helps us to sleep better and to watch television from our bed as we usually do at night and in the morning after we wake up. Also the new firm pillows are a definite plus.
Date published: 2017-05-13
Rated 1 out of 5 by from Cannot get follow up and cannot get product after I am very unhappy as I have called this vendor more than three times to get a product that I paid for over the telephone and was told it would be delivered on two separate occasions with zero follow up and still has not been delivered.
Date published: 2017-05-22
Rated 5 out of 5 by from Excellent service! I had done extensive research online into a product which I was almost ready to order from a website. Coincidentally, I passed by the MattressFirm on Lex Ave and decided to check if they carried the adjustable base I was looking into. I was able to try out several of them in store and received a competitive offer on my preferred choice. I am very satisfied with my choice and the excellent service I received from the associate at the store and the gentlemen who delivered the bed. Thank you!
Date published: 2018-01-31
Rated 1 out of 5 by from Pretty miserable consumer experience I've used this company before it became MattressFirm (so Sleepy's) and have never had anything but wonderful experiences with them. In fact, the branch on the upper east side, 86 and lex maybe?, I cannot speak highly enough about. But let's focus on the topic at hand I guess - here we go. This was most definitely not the greatest consumer experience I have ever had. I walked into your showroom on 32 and lex on Friday evening requiring a split queen box spring. I was informed that I could come and pick it up the following Wednesday at the store. Delivery was guaranteed by one of your sales associates, Zaheer. I show up Wednesday, all eager for a good night's sleep - no boxspring. Zaheer is also not in the store as it is his day off. Loretta, another sales associate, after at first telling me that the boxspring is not there and there is no way they were even expecting it, ends up calling Zaheer and he assures her that of course he guaranteed the boxspring delivery. Not his fault, not his problem I guess (in the meantime, I had walked up, gotten my paperwork as the email confirmation was not valid enough I suppose and come back to the store). I was then informed that my boxspring would be delivered to my residence the following day, Thursday, from 5 - 10 pm. Already not thrilled, but what choice did I have, I said OK and left. The following day, around 2 pm, I get a call from this same location. They tell me: "Sorry buddy, this boxspring won't come tonight. Oh and also, it may not come until next Tuesday." As well, Loretta and Zaheer were not there so I was talking to another of your salespeople, Travis. Travis informed me that it wasn't his problem, or the store's problem, or even the COMPANY'S problem. It was the delivery company's fault. That's great Travis, really charmed in fact.. I still don't have my boxspring. Your sales associate then informed me that delivery would occur next week. I flatly refused after this absolute charade and he calls me back an hour later (after saying he'd get right back to me in 15 minutes) and says we can do delivery tomorrow. Now that's fantastic. Only a few days late. Sure. Let's talk delivery times. Night? No. Evening? Nope. Anytime after work at a reasonable hour? Guess not! Again, sure - why not - let's do it. The mattress boxspring shows up, 5 minutes AHEAD of delivery time (!!!!!!!!!!!!!!!) - FANTASTIC - these very nice and courteous delivery guys bring it up the stairs, underhand lob these 2 things onto my Mattress firm (TM) frame (2 years old and already falling apart like the monuments to Lenin in Russia after 1991) and this saga is finished. Here's the takeaway: 1. Make sure your sales associates have any idea what's going on. They all seem like nice people however that quite definitely did NOT keep them from just tossing out delivery guarantees like 50 cent throwing the first pitch. 2. Please someone thank the delivery guys for me. They were the one redeeming part of this entire journey. 3. Hopefully this boxspring and mattress last me for the next 85 years. Because I think it's safe to say I'd rather run headfirst into a wall then repeat this single player quest. 4. My email is below I assume. Next time he is in New York please have Kenneth Murphy III reach out. I'll buy him dinner and we can discuss.
Date published: 2017-09-13
Rated 2 out of 5 by from V disappointed The lack of customer service info. was v disappointing. I now have a mattress I can't sleep on
Date published: 2018-04-08
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