Stores
CA
San Jose
1558 South Bascom Avenue

Mattress Firm Bascom Square

Contact

1558 South Bascom Avenue
San Jose, CA 95125

(408) 377-8450

Directions Text Us

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Bascom Square

1558 South Bascom Avenue San Jose, CA 95125

4.9

373 Reviews

Espinoza Carlos

Title: Excellent Service and Quality at Mattress Firm on Bascom Road I recently had the pleasure of visiting Mattress Firm on Bascom Road, and I must say that my experience was exceptional, thanks in large part to their sales guy, Tommy. From the moment I walked in, I felt welcomed and well taken care of. I purchased a queen-sized bed , and I couldn't be happier with my choice. As for Mattress Firm as a retailer, I found their staff to be both helpful and knowledgeable. Tommy, in particular, went above and beyond to ensure I found the perfect mattress that suited my preferences and budget. He patiently answered all my questions and provided insightful recommendations based on my needs. His expertise and genuine willingness to assist made the shopping experience a breeze. . Their commitment to customer satisfaction was evident, and they made sure I felt confident in my purchase decision. If you're considering purchasing from Mattress Firm, I highly recommend visiting their Bascom Road store. Their wide range of options, knowledgeable staff, and exceptional customer service set them apart. Make sure to ask for Tommy; his dedication to helping customers find the perfect mattress is unmatched. Overall, my experience with Mattress Firm on Bascom Road was outstanding, and I'm thrilled with my purchase. I wholeheartedly recommend them for anyone in search of high-quality mattresses and exceptional customer service.

4 months ago

Peter Y.

Jason was wonderful to work with. He was very knowledgeable and let me try on a few mattresses to fit my needs. I told him that I was a back sleeper, and he made a few recommendations including purple mattress, which I loved. He was not pushy at all which I appreciated. I would highly recommend him to others.

a month ago

Yvonne Schlottman

We had Jamie as a our service rep, she was knowledgeable, friendly, and not pushy at all. We shopped around and came right back to her. We are very confident with the purchase we made because of the help we received. We look forward to a speedy delivery of our mattress in a couple of days.

2 months ago

Megan M

First time at Mattress Firm- Jamie helped us today and she was so great! Very patient and knowledgeable- knew all of the mattress that would best suit our needs. She made sure we were happy with the decision we made and got us the best deal for us. Even stayed later than her shift to help us out and make sure we we had everything we needed. Highly recommend. Thanks again Jamie (:

5 months ago

Len Bradley

Mike at the Bascom Ave, San Jose store was extremely helpful and personable. We felt very comfortable with the explanations, demonstrations, and options with Mike assisting us. Mike is definitely an asset for Mattress Firm. His knowledge and easy going personality makes for a customer experience that is wonderful and pleasant.

a month ago

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