Stores
FL
Orlando
9338 Narcoossee Road

Mattress Firm Nona Park

Contact

9338 Narcoossee Road
Orlando, FL 32827

(407) 888-9340

Directions Text Us

Hours

Today: 9:00 AM - 9:00 PM

Monday:

9:00 AM - 9:00 PM

Tuesday - Friday:

9:00 AM - 8:00 PM

Saturday:

9:00 AM - 9:00 PM

Sunday:

10:00 AM - 8:00 PM

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Reviews

Mattress Firm Nona Park

9338 Narcoossee Road Orlando, FL 32827

4.8

476 Reviews

David Knops

Had a great experience with our floor rep, Ed. He walked us around the entire showroom floor and listened to our needs. We found what turned out to be perfect and both he and his manager Kevin, did what they could to get the new bed delivered by the next day, which they did. It was delivered and assembled in no time. However, the delivery guys put the bed legs on too tight and bed was too high off the floor, for my disabled wife to get in and out of bed (she actually fell out of bed). Although the legs were able to be adjusted, to lower the bed closer to the floor, 3 of the 6 legs were put on too tightly and I could not loosen them at all. I called Ed and I said I'd likely need a whole new set of legs. Instead, he came to my house with some tools and was able to get them loosened to adjust them. This extra touch really shows that Customer Service is not dead. Ed, I appreciate you, sir and tell your bosses to give you a raise! Well done, Ed!

5 months ago

Inez Garcia

Had a very pleasant experience while purchasing my new mattress at the Lake Nona store. Kevin was very personable and knowledgebke, but more so understanding of my needs. He was able to ease my apprehension about switching from a traditional mattress by providing a detailed explanation as he patiently walked me through various options. Kevin was also quick to resolve conflicts with my initial delivery attempt and I was very pleased with the service rendered the second time around.

a month ago

Jolanta Kocinska

If you are looking to furnish your bedroom, Kevin at MattressFirm on Narcoossee Rd. is your guy! He made shopping for our bedroom furniture fun and stress free. Very professionally and very efficiently he interviewed us in regards to our needs and preferences, walked us through all the different options the store offers in regards to mattresses and beds within our scope of interests and offered essential advice when we couldn't make up our minds. He offered very flexible delivery schedules and was always available to answer our questions whenever we would call or show up in person. The style of Kevin's customer service is such that at the end of your experience at Mattress Firm we felt that not only we had fun furnishing our new winter house, but we have also made a friend. He even provided us with invaluable advice how to improve our quality of sleep back at home. We are very grateful for all the help we have received and we would definitely recommend Kevin's service to anyone who is looking to upgrade or furnish their bedroom.

4 months ago

Angel Rivera

Kevin was our sales person he was very knowledgeable, he asked all the important questions and we were very comfortable with him. Today we made a purchase in which we know would be a lifetime investment. Thank you Kevin for your patience and professionalism.

6 months ago

Julie Koontz

I invested in my first temper-pedic mattress today, very excited. Excellent service by Kevin!! Thankful for Kevin’s help in pointing me in the right direction and getting me set up for much better sleep. Julie K.

6 months ago

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