Mattress Firm Hedwig Village

Contact

9411 Katy Freeway
Houston, TX 77024

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Hedwig Village

9411 Katy Freeway Houston, TX 77024

5

753 Reviews

stephanie cabrera Profile Image

stephanie cabrera

John, the sleep expert, helped with all my questions during their Labor Day sale & also got same day shipping/delivery! I was able to buy the mattress I wanted along with the perfect head adjustable base bed frame. After sleeping in it for a week I could honestly say it was the best decision I’ve ever made! I can’t stop talking about how life changing this experience was!

4 months ago

zimguza Profile Image

zimguza

Marcus did a great job of helping my husband and I through the daunting process of picking the best bed within our price range. I like a plush mattress and my husband prefers a firm one. We ended up with the perfect mattress for both of us, an adjustable frame, mattress cover and throw all within our price range! He was very knowledgeable and professional without being pushy. I’d highly recommend anyone in need of a new mattress and bed frame to head over and see Marcus, we’re happy we did!

8 months ago

Stephanie Glass Profile Image

Stephanie Glass

Wonderful experience at this location. This location is very large which allows them to have a great selection of different brands and different options within each brand. In my opinion, it's a must visit even if you have a location closer to you. The good service will make it worth it too. We had a great experience working with Melissa. We had purchased a mattress at a different MF location about six weeks ago (Rachael helped us and was great) but did not have a good experience when we went back to that location to inquire about an exchange from a different employee. After visiting the Northwest location to try some different mattresses instead, John (awesome service from him as well) suggested we come to Hedwig Village to try a few that were not at the NW location. Melissa was super patient and informative helping us to make the exchange reselection. I really appreciated her professionalism. I know an exchange is not a new sale but she did not give us an ounce less service than if it was a new sale. She processed the exchange efficiently and made sure we understood everything. Our new mattress was delivered the very next day and we are much happier. Thanks Melissa, John, and Rachael for caring about your customers' sleep!

4 weeks ago

Joseph Shriver Profile Image

Joseph Shriver

Marcus is an outstanding young man with exceptional knowledge of the mattresses, adjustable bases, pillows and all other products. I was very impressed and happy with Marcus and can't wait to sleep on my new Sterns and Foster mattress. I have had neck and back surgery. Marcus took all the time to explain the different mattresses and the benefits for my back and neck. I had is full personal attention the entire time. Mattress Firm is really blessed to have you representing them. Thanks and God bless. God is ALWAYS Great...

4 months ago

Mary Conn Profile Image

Mary Conn

I called Justin at Mattress Firm Hedwig Village and he really put together exactly what I wanted, within my budget, within the delivery parameters I needed! Amazing! He actually looked at the photograph I took of my old mattress to help me figure out what that was about and what I needed to replace it. Justin is absolutely the best. I’m so happy that I found him! And Mattress Firm Hedwig Village Is having a sale! So I got an especially good deal! Thank you Justin!

2 months ago

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