Stores
TX
Katy
102 West Grand Parkway South

Mattress Firm Grand Parkway

Contact

102 West Grand Parkway South Suite 300
Katy, TX 77494

(281) 347-1005

Directions Text Us

Hours

Today: 10:00 AM - 9:00 PM

Monday - Saturday:

10:00 AM - 9:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Grand Parkway

102 West Grand Parkway South Suite 300 Katy, TX 77494

4.9

690 Reviews

Dan Carrillo

My Fiance and I are grateful to have had the opportunity to have Jason Baum as our sales rep for a mattress today. From the moment we walked into the store, we felt welcomed by Jason. He took the time to get to know us on a more personal level and our specific needs and mattress preference. He asked us insightful questions that ultimately guided us to the perfect mattress. I truly appreciate Jason's patience and how he did not pressure us into buying just ANY mattress. Jason's professionalism, courtesy, and genuine concern is truly unmatched. If you're in need of a new mattress and want a seamless, pleasant shopping experience, I highly recommend reaching out to Jason! Catherine and I thoroughly enjoyed our conversation today Jason and we hope to see you soon!

3 weeks ago

Bebo Granados

I had the pleasure of working with Jason at the mattress firm, and I couldn't be happier with the service I received. Jason went above and beyond to assist me in finding the perfect mattress. His knowledge and expertise were evident as he patiently answered all my questions and helped me make an informed decision. Not only was he helpful, but he was also incredibly nice and friendly throughout the entire process. Jason made the mattress shopping experience enjoyable, and I left the store with a big smile on my face. I highly recommend Jason to anyone in need of a new mattress – he's a true professional and a pleasure to do business with! Five stars all the way! ⭐⭐⭐⭐⭐

2 weeks ago

Classic Man

I had the pleasure of working with Brad when I was in search of a new mattress, and he truly went above and beyond to ensure I had the best shopping experience possible! From the moment I walked into the store, Brad's professionalism, knowledge, and dedication were immediately evident. What truly set Brad apart was his genuine commitment to customer satisfaction. He listened attentively to my concerns and worked diligently to find the perfect option to meet my needs. His attention to detail was exceptional, as he carefully considered factors such as comfort, support, durability, and even budget constraints. Not only did Brad provide me with valuable insights and recommendations, but he also went the extra mile to ensure I had a seamless purchasing experience. He assisted with coordinating the delivery, keeping me informed every step of the way. His follow-up after the sale demonstrated his commitment to ensuring my complete satisfaction. I cannot recommend Brad highly enough. His expertise, exceptional customer service, and dedication truly set him apart. If you're in the market for a mattress or any other bedding needs, I wholeheartedly recommend seeking out Brad's assistance. You won't be disappointed!

2 months ago

Donovan Randolph

Mr Jason was phenomenal. I come humble and respectful with writing this post. So when I go into places that I know employees work for commission or by productivity, I purposely dress down (shady/dingy) to go make a purchase JUST to see if I am going to be profiled. Side note: (I have really good credit and a decent salary). I say that to say, I love great customer service. Like absolutely adore great customer service. Mr Jason, was perfect. Very knowledgeable, conversation was genuine and very courteous. Mattress Firm corporate, I just moved in from out of state the weekend prior to this post. I will no longer visit any other Mattress Firm other than the location where Mr Jason (Grand Parkway) will be. On a 1 to 10 scale, an easy 15!!!!! Thank you sir!!!!!!

a month ago

Tammy Shimell

My sister and I came in looking for a mattress for our mom. She just had back surgery and we needed something pretty quickly to help with recovery. Jason was so helpful! He took his time and showed us different options that she might like. The process was so quick and easy! We found the perfect mattress with next day delivery! We will definitely go to Jason the next time we are needing to replace a mattress!

a month ago

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