Stores
TX
Allen
824 West Stacey Road

Mattress Firm Allen Outlet

Contact

824 West Stacey Road Suite 400
Allen, TX 75013

(972) 678-2800

Directions Text Us

Hours

Today: 10:00 AM - 8:00 PM

Monday - Saturday:

10:00 AM - 8:00 PM

Sunday:

10:00 AM - 6:00 PM

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Reviews

Mattress Firm Allen Outlet

824 West Stacey Road Suite 400 Allen, TX 75013

4.8

243 Reviews

Brittney Hubbell

Ron was very helpful, nice, and patient. He listened to my sleep habits and my disturbances at night, and helped me find the best mattress for me. I can't wait for a better night's sleep! I get free shipping on my new bed and frame, and I'm getting it only one day after ordering! Plus they will help me set it up which I'm very grateful for because I'm sure it's heavy. Hands down best service! I will return for any bedding type needs. Ron's customer service skills are top notch.

2 months ago

Megan Clemens

Ron was wonderful to work with and not just because he gave me a great deal (but that he did!!). This was my first time purchasing a mattress for myself and even though my mom came with me, Ron immediately made me feel comfortable. I didn't feel like he was pressuring me into anything but at the same time he was still wanting to make a sale. He told me about the beds in a way that didn't feel like he was trying to sell me on them, but gave me the info he felt I should know. He was patient with me, letting me try different beds multiple times - going back and forth. We decided to go to lunch and come back so I could be sure that was the right one - because after lying on so many beds you can get a little confused. He also made sure that the guys that keep towing cars in their parking lot would NOT tow our cars (with it being Black Friday weekend I guess these guys are out in full force towing peoples cars that park in their lot and walk over to the outlet mall). He even gave us tags to put on our cars to help avoid them getting towed. It just shows that Ron truly cares about his customers. We came back after lunch and I ended up purchasing a new mattress! He also helped me pick out a new pillow and mattress protector. Ron made it a pleasant experience and I would send him to anyone I know in the market for a new mattress. I can't wait for my new bed to come next week! Thank you Ron!!!

2 months ago

Jake Burke

I went in with a tight budget, and Susan was super kind and able to help me find exactly what i’m looking for! I was going in expecting to be hounded for the most expensive mattress given my other experiences, but I was pleasantly surprised by how kind and helpful Susan was with me! Felt absolutely no pressure to make a purchase or pick a more expensive option. You were amazing and if I ever need another mattress i will be coming back :)

2 months ago

Matt Mullins

My wife and I were on the market for a new mattress. We worked with Bode. He was very helpful and ran through all the pros and cons. He showed us a ton of options while tailoring his suggestions to our needs. He did not employ any pushy sales tactics and seemed to have our best interest in mind.

5 months ago

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